Shipping & Returns

SHIPPING

Sunday Tracker ships across Australia and to most destinations around the world.

Your package will be shipped in Australia with Australia Post. Deliveries are normally received within 1-3 working days, depending on your location within Australia.

Once your order has been dispatched you will receive an email containing your tracking number in order for you to track the progress of your delivery.

Orders placed within Australia or goods shipped to an Australian residence are subject to the Australian GST. Orders placed outside Australia may be subject to the relevant taxes and duties applicable to the jurisdiction from which the order was placed.

INTERNATIONAL

Sunday Tracker uses Australia Post to deliver products outside of Australia.

Expected delivery time for international deliveries is 7-10 working days.

Expected delivery times are estimates only. Sunday Tracker will not be liable to you for any loss or damage

Please be aware that packages may be subject to delays and additional taxes and duties at the port of entry of various international countries outside of Australia. Sunday Tracker takes every effort to ensure a quick and smooth delivery, but does not take responsibility for any delays and extra fees which may be applied via customs and duty offices in the receiving country. 

RETURNS

We hope you love your Sunday Tracker purchase, but if you're not completely satisfied you can return or exchange provided:

a. It's within 10 days of purchase

b. Item (s) must be in original condition, unworn and undamaged.

Please note, we cannot offer refunds on sale items.

Refunds can only be credited back to the credit card or Paypal account that was used to make the original purchase. The refund will be processed as soon as the items have been received by Sunday Tracker, however, please allow 14 days from the day you return the product for your account to be credited. 

PayPal customers are eligible for free return shipping up to the value of $45. For more information and terms and conditions please visit the PayPal website.

RETURNS WITHIN AUSTRALIA

1. Email hello@sundaytracker.com and notify us of your intended exchange or return.

2. Post the item in original packaging or a pre-paid plastic satchel at your local post office.

3. Include the following:

4. Please keep a record of the Australia Post tracking number.

Once your package is received by Sunday Tracker it will be processed immediately. Sunday Tracker will reimburse customers for all expenses associated with exchange postage of full priced items only.

Expenses associated with postage shall not be refunded on any return items. Postage refunds only apply for full price items intended for exchange.

This refund is only applicable to your first exchange. All postage costs associated with exchanges thereafter are not refunded by Sunday Tracker.

Please note, Sunday Tracker cannot be held liable for any items lost in transit, so keep that tracking number safe! 

INTERNATIONAL RETURNS

1. Email hello@sundaytracker.com and notify us of your intended exchange or return.

2. Post the item in original packaging or a pre-paid plastic satchel at your local post office. Please note, Sunday Tracker does not offer free international returns or exchanges. If you wish to return an item for a refund you will be liable for shipping costs. Any packages sent to Sunday Tracker must have a valid international tracking number.

3. Include the following:

4. Please keep a record of the tracking number.

Sunday Tracker cannot be held liable for any items lost in transit.

Please indicate on the package that the items are intended “for exchange”. Without such notice, the package is at risk of attracting additional customs duties and taxes.

Please note - if you wish to make an exchange on any full priced items, Sunday Tracker is happy to do so as long as the stock is available. If the stock is not available, a credit note or refund will be offered as an alternative.

Refunds are given on full priced garments only, this does not include any associated shipping charges from the original purchase or return.

Please send all returns to:

Sunday Tracker
12 Cudgee Close
Green Point
NSW Australia
2251

QUESTIONS?

If you have any queries regarding the returns and exchanges process, do not hesitate to contact us by email hello@sundaytracker.com